AEM 3610

Introduction to Operations Management

Course Description

Course information provided by the 2024-2025 Catalog.

Operations Management (OM) is the design and management of processes that transform inputs of materials, labor, capital, and information into finished goods or services that customers want and are willing to pay for. All organizations have operations that directly affect their ability to execute on their specified strategies. These operations processes can be managed well or poorly. This course provides a general introduction to operations management, and trains students to see the world with "operations eyes", through which they can identify operational inefficiencies and improvement levers.

Outcomes

• Comprehensively define operations management concepts and tools.
• Apply tools to create value in an organization.
• Analyze key operational dimensions such as flow time management, service operations management, inventory management, project management and supply chain management.
• Recognize when and how to apply tools and intuition to improve processes.

When Offered Spring.

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