SYSEN 5130

Last Updated

  • Schedule of Classes - October 15, 2026 7:07PM EDT

SYSEN 5130
Service System Modeling and Design

Course information provided by the 2026-2027 Catalog.

Service systems arise primarily from the service sector of the economy. Examples are contact centers (also known as call centers), airlines, insurance and healthcare. This course describes techniques that are useful in the analysis and design of such systems. The class is structured around a number of cases. The emphasis is on modeling, solving the models, and interpreting the results. Both operational and strategic decisions are covered through appropriate examples.


Corequisites ORIE 3310 and ORIE 3510.

Last 4 Terms Offered 2025FA, 2025SP, 2023FA, 2021FA

View Enrollment Information

Syllabi: none

  •   Regular Academic Session.  Choose one lecture and one discussion. Combined with: ORIE 4130, ORIE 5130

  • 4 Credits Graded

  • 15483 SYSEN 5130   LEC 001

  •  
    • MW
    • Jan 25 - May 11, 2027

    • Pender, J

  • Instruction Mode: In Person

  • 15484 SYSEN 5130   DIS 201

  •  
    • R
    • Jan 25 - May 11, 2027

    • Pender, J

  • Instruction Mode: In Person